Privacy Policy

1. Information We Collect

When you call our emergency telephone intake lines or interact with our website, we collect your phone number, caller ID, and any service address details you provide to facilitate emergency contractor dispatch.

2. How Your Information Is Used

Your information is used strictly to connect you with an on-call licensed trade contractor equipped to service your specific home emergency. We never sell, lease, or rent your personal information to third-party telemarketers.

3. Call Recording & Quality Assurance

Telephone calls to our emergency lines may be recorded for quality assurance, training, and dispute-resolution purposes in compliance with Texas law.

4. Security & Data Protection

We implement industry-standard SSL encryption and data hygiene protocols to protect all caller metadata. If you have questions regarding our privacy practices, contact us via our dispatch directory.